Microsoft CRM is quite simply the fastest and easiest way to add CRM capabilities
to any organization that uses Microsoft Office or Outlook. Because it was designed
to partner with Outlook, Microsoft CRM delivers lower training costs, broader user
adoption, less application-switching, higher productivity, and an incredibly rapid
return on investment.
Microsoft CRM can give your employees direct access to customer information through
Microsoft Outlook, enabling access to the information they need when they need it,
in the office or on the road. Microsoft CRM lets you work the way you want to work
with features such as:
Tight integration with Microsoft Office and Outlook, allowing employees
to easily pull information from Microsoft CRM into Office applications such as Microsoft
Excel spreadsheet software and Word.
Quick and easy access to your data through context-sensitive information
for populating forms or taking next steps without changing screens.
Customized workspaces that allow users to create, save, and reuse
favorite views of customer data without the distraction of unneeded information.
Service Calendar that allows service schedulers and dispatchers
to schedule activities by resource, time, or service.
Powerful reporting and analysis tools that make it easy to identify
opportunities and problems at a glance.
Great mobile support that allows field workers to get instant access
to customer data from any personal digital assistant (PDA), laptop, or browser.