Customer Background
ClosetMaid® is the leading manufacturer and marketer of home storage and organization
products. It is a division of Emerson Electronic and is based in Ocala, Florida.
Business Challenge
Desiring to increase product sell-through at retail, ClosetMaid
desired to test out an interactive product recommendation/configuration kiosk for
retail partners.
Solution
MethodFactory developed a stand-alone touchscreen kiosk for a multi-store
pilot. This interactive kiosk includes three consumer tracts:
- Inspire: A series of product
recommendations based on an intuitive room selector wizard.
- Educate: Product selection
and installation tutorials.
- Design: A customer-tailored
product recommendation based on a short interview.
Technologies