Customer Background
The California Chamber of Commerce is a non-profit organization providing easy-to-use
and affordable compliance products and services while lobbying the state legislature
to help California businesses do business. With over 100 years of experience, they
represent
more than 15,000 companies of all types and sizes.
Business Challenge
The Chamber required an e-commerce website that integrated with
their Navision ERP system. Additionally, the Chamber sought a common content
management system which would enable them to market products and services across
all three web properties.
Solution
MethodFactory implemented Microsoft Content Management Server and
Commerce Server. MethodFactory enabled real-time integration with Navision
by using its message queuing software. A number of user enhancements were
also completed during this project.
- New, User-Friendly Design:
The new graphic design of the site makes it easy for visitors to find products and
understand product options.
- Improved Navigation: A content
reorganization makes it easier to locate the right products and information. Users
can browse products by topic or perform a search from any page on the site.
- Product Comparison Chart:
A new chart makes it easy to view all key products on the same page, and determine
the best fit for a businesses needs.
- Online Order Tracking: The
"Track Your Order" page lets customers see exactly where their order is, and when
it'll be delivered.
- Account Management: Members
can now change their company and contact information online. They can research account
order history and review which products are on standing order.
- Online Membership Renewal:
Members can now renew membership online. The website helps determine the correct
membership level, and manages the membership renewal process.
Go to www.calbizcentral.com.
Technologies